Frequently Asked Questions

Q: What is the PA CareerLink of Lancaster County?

A: PA CareerLink of Lancaster County is a One Stop location with 13 agencies under one roof to provide services to individuals of the Lancaster County area. Overall, the mission of the Lancaster County Workforce Investment Board is to coordinate, develop, and maintain an effective and responsive system of programs and services that integrates the needs of employers for an ample and productive workforce with the needs of Lancaster County residents for meaningful work that enhances their quality of life.

Q: Is PA CareerLink the new Unemployment Office?

A: The PA CareerLink's focus is to help with employment and training. However, we do assist individuals that need to contact the Unemployment Office by providing direct dial phones and computers available to Unemployment Compensation claims. You may also contact the office by calling 1-888-313-7284 or online .

Q: What are the 13 agencies within PA CareerLink?

A: Veterans' Services, AARP, Arbor Education & Training, Bureau of Workforce Partnership & Operations, Community Service of Organized Labor, Lancaster County Assistance Office, Lancaster County Career & Technology Center, Lancaster County Office of Aging, Lancaster-Lebanon Intermediate Unit 13, Literacy Council of Lancaster/Lebanon LVA, Inc., Office of Vocational Rehabilitation, Rapid Response, and Unemployment Compensation.

Q: Why should I enroll with PA CareerLink of Lancaster County?

A: You are able to enter all of your information into the system which will create a basic resume in which you will be able to use when applying for an open position on the PA CareerLink Website.

Q: I'm new in town and I am looking for employment how can you help me?

A: PA CareerLink of Lancaster County provides several different services that can assist individuals in their job search. We have intensive services in job search, educational and training paths that will strengthen your job search.

Q: What is the PA CareerLink Website?

A: The PA CareerLink Website is designed to match you with jobs that are listed by occupation as well as by city, county, and state.

Q: I have tried to register into the website, it asked me for a Participant ID, how do I obtain that ID number?

A: If you do not have your Participant ID, call us at 717.509.5613 and we will be able to assist you.

Q: Is this a Temporary Placement Agency? Will you find a job for me?

A: PA CareerLink Lancaster County provides staff, resources and services to aide you in job search and training. We can offer assistance with job search but we are not a placement agency. We direct you to research companies, send resumes, complete applications, and make follow-up calls.

Q: What types of jobs are posted on PA CareerLink?

A: From entry-level to professional positions, and everything in between. Employers from a multitude of industries post openings for people with varying levels of skills, education, and experience.

Q: Does PA CareerLink ever have paper applications?

A: Yes, on occasions there might be a couple of employers that will offer paper applications. However, you will always want to register first on our website.

Q: Why should I register on the website rather than apply for jobs by submitting available paper application?

A: You are always welcome to submit a paper application when we are accepting them but this may be for only one position. Registering on the site will open up the possibility of finding other position located in Lancaster as well as the surrounding countries, thus greatly expanding your chances of obtaining employment.

Q: I'm interested in applying for jobs but, I have little or no computer skills can you help me?

A: PA CareerLink has a team of individuals that will assist you in our Career Resource Center to create your account with us. We also have free digital literacy courses that will instruct you how to use a computer.

Q: Do I have to pay to register with PA CareerLink?

A: No, there's absolutely no charge to use our services. Registering is a simple process that will benefit you in the long run.

Q: Once I have registered with PA CareerLink am I able to print my resume when needed?

A: Yes, your resume will remain in our system for your convenience. You will be able to print your resume right in our Career Resource Center.

Q: I haven't created a resume in some time is there someone at PA CareerLink who can help me create a strong resume?

A: Yes, we offer a seminar weekly to assist on resume building;

  • Resume Workshop - this seminar will teach you the correct way to build a positive resume.  Click here for the schedule.

To register for one of these workshops call 717.509.5613.

Q: I am a Veteran; what type of services does PA CareerLink offer?

A: The Pa CareerLink of Lancaster County and its Investors will ensure priority of service for all eligible Veterans/spouses. These services include but are not limited to immediate attention and referral to all programs offered at the PA CareerLink Lancaster County.

Q: Does PA CareerLink have any training programs?

A: Yes. There are several training & assessment programs available. The best way to find out about these programs would be to attend a Career Planning session.  Click here for the schedule.

Q: I'm a senior citizen and retired; are there any services that can help me find employment?

A: AARP-The Foundation Work Search of Retired Persons has a program that provides 15-20 hours a week minimum wage training assignments to limited- income individuals 55 and over who are not currently employed and are residents of Lancaster County. It's designed to provide temporary income to economically disadvantage and financially eligible individuals while in a training assignments.

Q: Do you have youth programming?

A: "Arbor Education and Training provides youth ages 17-21 who have dropped out of high school or recently graduated (including those who attained their GED) with finding employment or post secondary education. The program provides job search skills, pre- employment training, job readiness, and identifying career goals. They also offer supportive services such as transportation assistance, case management and referral."

Q: I am interested in getting my GED; who do I need to contact?

A: The Lancaster-Lebanon Intermediate Unit-13 is part of PA CareerLink assisting individuals with Adult Education Programs by providing high quality teaching and learning experiences for adults, family members, and employers in Lancaster County. All adult education classes are free of charge. For more information call 717-606-1364.

Q: I am disabled and need help on how to find employment or training?

A: The Office of Vocational Rehabilitation (OVR) is a state agency that helps persons with physical, mental, and/or emotional disabilities to help themselves to prepare for, start, or maintain a career. If interested in working but have a disability that causes you substantial problems in obtaining or maintaining a job, you should apply for OVR. You are able to get the application at PA CareerLink.

As you can see the PA CareerLink of Lancaster County is truly a diverse one-stop facility. Whether you need attention in job search, training or human services we will direct you to the appropriate agency for referral and service.

We encourage you to visit us Monday, Tuesday, Thursday,  Friday: 8:30 a.m. - 5:00 p.m.

Wednesday 8:30 a.m. - 7:00 p.m.

*Monday, Tuesday, Thursday open at 8 a.m. for Unemployment Compensation calls only

1016 N. Charlotte Street
Lancaster, PA. 17603
717-391-3570 TTY or